About Us

About Us


Who We Are

 Your Fairytale Holiday is an independent travel business, run by me, Alex.


I have been working in travel for 15 years, and a Disney specialist for most of this time. Having worked at both Walt Disney World and Disney Cruise Line, I have an extensive knowledge of everything they have to offer.


I’ve even 'Earned my Ears' at Disney University, making me the only travel agent in the UK to have done so. I certainly do live and breathe Disney!


I take my family to Walt Disney World and Disneyland Paris every year, partly because they are the best place for a family holiday, but also to help me remain one of the top Disney agents in the country.


Why use Your Fairytale Holiday?

Having an understanding of everything new across the resorts helps me ensure I can always give the best and most up-to-date advice before you go and when you’re there.


A big part of my service is not only designing the perfect package, but then being on hand during your stay to give tips and support for anything from extra room requirements, to beating the queues, travel and getting the best value out of your tickets and food plans.


I really believe this personal touch sets me apart from a traditional book and go package – and even with this extra support I can still offer a price match guarantee for quotes you might have from elsewhere.


If you’ve dreamed of a magical Disney experience for your family, please do get in touch and I can help you bring your dreams to life.


Testimonials

Don’t just take my word for it. Here’s what some of my happy customers have had to say:

 

Mr C - Essex

"My family and I have used Your Fairytale Holiday to book our annual trip to Walt Disney World for the past eight years. Yes, we could book the holiday ourselves, but we love dealing with Alex. She has an absolute wealth of knowledge when it comes Disney, and the extras that are included in our trips, and tips and advice she gives, are worth their weight in gold. I will never book with anyone else."

 

Laura - Coventry

"Alex is amazing! She listens to all of your requirements - when, where, how much you want to spend etc - and is honest with you about meeting your needs, and how to enhance your holiday. Alex saved us money compared many other agencies that we had prices from, plus she gave us the personal touch. From the day of getting our first quote to weeks after we returned, we were in contact weekly – and getting advice and recommendations for dining and fast passes while we were in Orlando was fantastic. I am never booking with anyone else and have recommended Your Fairytale Holiday to everyone at my daughter’s school."

 

Laura B

"Helpful and lovely! Alex plans your holiday with all the needs you ask for! She responds quickly and is fab to deal with! Highly recommended to all. Especially if your planning Disney!!"

 

Jale

"Alex is so lovely and genuine. She goes out of her way for you and no job is too big. Her knowledge and personal approach are a key to this service. Will be booking with her again 100%!"



Financial Protection

Have complete confidence when booking your holiday with us.


Your Fairytale Holiday is a trading name of The Travel Directors Ltd, an Association of British Travel Agents (ABTA) registered company. We are an independently-owned agent of the Mid Counties Co-Operative Limited.

 

Booking a holiday with us means you will have the benefit of ABTA’s assistance and Code of Conduct. We will provide financial protection for your money when you buy a package holiday with us at any of the Disney destinations we work with, or if you buy a combination of accommodation and park tickets for Disneyland Paris. The protection will not apply for accommodation only purchases.


For more, please see our current terms and conditions, or find out more about ABTA.


In addition, all flight-inclusive holidays are financially protected by the Air Travel Organisers’ Licensing (ATOL) scheme. When you pay for your holiday with us you will be supplied with an ATOL Certificate, which you should check to ensure everything you booked (flights, hotels and other services) is listed on it.

Please visit the Civil Aviation Authority for more information about financial protection and the ATOL Certificate.

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